In strict compliance with Google Play Store User Data policies, Rupeo provides a direct, transparent mechanism to permanently erase your account, authentication records, and all stored financial and expense history from our cloud servers.
1. Submit Account Deletion Request
Enter your registered Rupeo account email address below to submit an official data deletion request:
2. Scope of Data Deletion
When your account deletion is processed, the following records are permanently wiped from our Firebase Cloud Firestore and Authentication systems:
Authentication & Profile Data
Firebase UID, registered email address, hashed credentials, and display name are permanently erased.
Expense & Income Records
All daily logged expense transactions, income amounts, transaction notes, dates, and payment methods are purged.
Budgets & Categories
All customized expense categories, monthly spending limits, and historical budget targets are deleted.
Device Tokens & Logs
Push notification tokens (FCM) and associated debug identifiers are unlinked and destroyed.
3. Processing Timeline & Retention Policy
Turnaround Time
All requests received through this page or via direct email to innovatexlab.services@gmail.com are reviewed and completely purged within 72 hours (3 business days).
Zero Retention Policy
Rupeo does not retain personal identifiable data, financial history, or device identifiers once account deletion is finalized. No data is retained for commercial or advertising purposes.
4. How to Delete Directly Inside the Rupeo Android App
You can also delete your account directly on your smartphone without using this website:
- Open the Rupeo mobile app on your Android device.
- Tap on Settings or your Profile tab in the bottom bar.
- Scroll to the bottom of the screen and select "Delete Account".
- Confirm the prompt to immediately wipe your account and local cache.
5. Contact Rupeo Privacy & Data Protection Officer
Official Support Email: innovatexlab.services@gmail.com
Application: Rupeo — Personal Finance & Expense Tracker (Android)
Developer: Innovatex Labs
